Privacy Policy

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Last updated: July 2026

At ANKELLO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website, contact us, or purchase our products.

We may collect the following information:

• Your name 
• Your email address 
• Billing and shipping information, where applicable 
• Order and transaction details 
• Information you provide when contacting us 
• Technical information such as your IP address, browser type, device information, operating system, referring pages, and website usage data 
• Cookie and analytics information 

We may use your information to:

• Process and manage orders 
• Deliver digital products 
• Produce and fulfill physical product orders 
• Provide customer service 
• Respond to questions, requests, or complaints 
• Communicate important information about your order 
• Improve our website, products, and customer experience 
• Detect and prevent fraud, misuse, or security issues 
• Maintain business and transaction records 
• Comply with applicable legal and regulatory obligations 

We do not sell your personal information.

Purchases may be processed through trusted third-party marketplaces and payment providers, including Etsy.

Payment information is handled directly by the relevant payment provider according to its own privacy and security practices. ANKELLO does not store or have access to your complete payment card details.

When you purchase a digital product, information related to your order may be used to provide access to the product, deliver download instructions, confirm the transaction, and provide customer support.

For physical products, we may share the information necessary to produce, process, and deliver your order with trusted fulfillment, production, delivery, and logistics partners.

This information may include your name, shipping address, contact details, and order information. We share only the information reasonably required to complete your order.

Our website may use cookies and similar technologies to:

• Keep the website functioning properly 
• Remember certain preferences 
• Understand how visitors use the website 
• Measure website traffic and performance 
• Improve the browsing experience 
• Support security and fraud prevention 

You can manage or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

We may use third-party analytics services to understand website traffic, visitor activity, and general usage patterns.

These services may collect technical information such as your IP address, device type, browser, approximate location, pages visited, and time spent on the website.

We may use third-party services to operate our website, process orders, provide payments, deliver products, analyze website activity, and communicate with customers.

These third parties process information under their own privacy policies. We encourage you to review the privacy policies of any marketplace, payment provider, or external service you use.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services 
• Complete and document transactions 
• Respond to customer inquiries 
• Resolve disputes 
• Prevent fraud 
• Enforce our agreements 
• Meet legal, accounting, and regulatory obligations 

When personal information is no longer required, it may be deleted or anonymized.

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information 
• Request correction of inaccurate or incomplete information 
• Request deletion of your personal information 
• Object to or restrict certain processing activities 
• Withdraw consent where processing is based on consent 
• Request a copy of your personal information 
• Submit a complaint to an appropriate data protection authority 

Some rights may be limited where we are required to retain information for legal, security, fraud-prevention, accounting, or contractual reasons.

To exercise your rights, contact us using the email address below.

Our website and products are not directed toward children who are not legally permitted to make online purchases or provide personal information without parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us.

Because ANKELLO may serve customers worldwide and use international service providers, your information may be processed or stored outside your country of residence.

Where required, reasonable safeguards are used to protect personal information transferred internationally.

Our website may contain links to third-party websites, marketplaces, or services.

ANKELLO is not responsible for the content, security, or privacy practices of those third parties. Visiting an external website is subject to that website’s own terms and privacy policy.

We may update this Privacy Policy from time to time to reflect changes to our website, products, services, business practices, or legal obligations.

The latest version will be published on this page with the revised “Last updated” date.

For questions, requests, or concerns regarding this Privacy Policy or your personal information, contact: contact@ankello.com